Coronavirus Support

Coronavirus (COVID-19) Advice and Support for South Tyneside Residents

Support Hub for most at risk – 0191 424 7575

If you are isolated in South Tyneside without any means of support, call the Covid-19 Support Hub on 0191 424 7575.

Monday to Friday: 8am to 6pm
Saturday and Sunday: 9am to 1pm

The NHS is directly contacting people who fall into the extremely vulnerable group to provide further advice on how to protect themselves and about what support they need. Individuals needing support should contact the Covid-19 Support Hub on 0191 424 7575 so that support can be put in place.

Support will be tailored for individual needs and will include help with essential food and medicine deliveries as well as additional care if they live alone and don’t have family, friends or social care services to support them.

The support will also include regular welfare checks by the Council as well as signposting to financial or welfare support, befriending services, mental health and third sector support.

Coronavirus Update

We are very sorry but Thurston OEC is currently closed due to the Coronavirus outbreak. We are sorry for any inconvenience this may cause. We are in the process of contacting all bookings that are scheduled for the next 3 months.

Thurston can be contacted by email at Please be aware that office cover is currently reduced so we may be unable to respond to your messages straight away. We thank you for your understanding on this matter.

We will continue to take advice from the Government on this matter and act accordingly.

We wish all of our clients good health and we look forward to welcoming you to Thurston in the future.

For up to date advice please visit

Warm regards

Thurston OEC

Holiday Meals

New Scheme to Tackle Holiday Hunger.

A new scheme is to be rolled out across South Tyneside to make sure children don’t go hungry in the school summer holidays.

The Council is to provide free meals at centres across the Borough for three days during the middle four weeks of the long school holidays to ease the pressure on struggling families.

The Council already supports voluntary organisations which supply holiday meals through training and the loan of kitchen equipment. This scheme will further enhance the provision and complement the work of the third sector.

Food will be provided in children’s centres and other venues where there is space for children’s activities to be enjoyed. There will a mix of picnic – style food and hot food available depending on the day.

The meals will be provided at the following venues: Biddick Children’s Centre, Horsley Hill Children’s Centre, Boldon Children’s Centre, Whitburn Children’s Centre, Marine Park Children’s Centre, Riverside Children’s Centre Simonside Climbing Wall, Hedworthfield CA and Jarrow Focus.

Councillor Moira Smith, Lead Member for Children, Young People and Families, said: “Since Universal Credit was introduced and the eligibility for free school meals changed, it is difficult to really know how many families are struggling to put food on the table.

“However, we know from the work that we do with families and with schools that there are many working parents who cannot access certain benefits who are often the most financially vulnerable. These people – along with the almost a quarter of families on free school meals – struggle with the costs of good food and activities when schools are closed.”

She added: “We recognise that our voluntary sector does a sterling job for those families living in hardship all year round but very often our food banks become increasingly stretched for supplies over the summer school holidays. This scheme is about complementing the fantastic work that staff in food banks and other voluntary organisations do all year round so that all our young people get the best start in life.”

The scheme is in addition to the work of a number of voluntary organisations in the Borough, the most established being projects provided by:

  • Hebburn Helps
  • Grange RBaptist Church Jarrow
  • St Marks and St Cuthbert’s in Cleadon Park

Ongoing evaluation of the scheme will be carried out to assess need and ensure the scheme runs effectively.

Further information about the scheme will be available at

Child Safety Week

Child Safety Week – “Safe Children- Together we have got this.”

Monday 3rd June until Sunday 9th June 2019.

Looking holistically at the theme this year of “Family Life –What’s the Risk” the campaign is aimed at reducing the number of children and young people killed disabled or seriously injured in preventable accidents. The campaign will also work towards securing a safer environment for children of all ages, so they can live life to the full while protected from serious injury or death.  The week will see partners working together to promote safety messages across the borough in a fun and engaging way.

A key event during the week will take place at Cleadon Park Primary Care Centre, Prince Edward Road, South Shields on Wednesday 5thJune 2019 1.30pm – 3pm. The Mayor will be in attendance and there will be a range of services and resources. All professionals and members of the community are welcome to attend.

Further details about the week can be found at:

Please feel free to share your events and photos from Child Safety week on social media (including Twitter) using the hashtag #SafeChildrenTogetherWeHaveGotThis.

You can also follow South Tyneside Safeguarding Boards (Adults and Children) on Twitter @STSafeguarding and tag us into any tweets.


Below are some flyers you can download, print and share.


Lighter Nights Campaign 2019

2019 Lighter Nights Campaign


We would like to make you aware of the forthcoming FREE open-access additional activities that children, young people and families can get involved in as part of this year’s campaign, which is being co-ordinated in conjunction with colleagues and partners:

Climb and BBQ                                               –              Thursday 4th April, 5:30-9:30pm

This will take place at Simonside Climbing Wall, South Shields, NE34 9SD (

Over 170 unique climbing routes are available, in addition to a ‘free-climb’ bouldering area and the UK’s first digital / sensory trailblazer traverse wall (as seen on Dragons Den).Children from the age of 5, young people and families are welcome.

Should you have any queries please contact Martin Simpson at: or by telephoning: 0191 424 0118.

5-a-side Football Tournament                   –              Friday 5th  April, 7-9pm

This will take place on the outdoor 3G pitch at Clegwell Community Association, Mountbatten Avenue, Hebburn, NE31 2QT (

To enter a team (11-13 and 14-16 age groups) please contact Chris Thompson at: or by telephoning: 0191 424 7845.

5-a-side Football Tournament                   –              Friday 12th April, 7-9pm

This will take place on the outdoor 3G pitch at Temple Park Leisure Centre, John Reid Road, South Shields, NE34 8QN (

To enter a team (11-13 and 14-16 age groups) please contact Chris Thompson at: or by telephoning: 0191 424 7845.

Data Protection Statement

Data Protection Statement

We collect personal data on Consent Forms prior to all courses.

Why we collect it?

Thurston OEC collects the information on Consent Forms to ensure the safety and wellbeing of course participants.

Who we might share it with.

We will not share the information with anyone – except medical professionals in the event of a need for treatment.

What we do with the information.

The information will be securely stored at the centre during the course and afterwards will be scanned and stored on the South Tyneside Council secure servers. The information is used to help in the planning and provision of appropriate activities and locations, and for safety management.

How long we keep it.

Information provided on this form will be kept for the time required by the Limitation Act 1990. (I.e. 7 years for adults, until a young person reaches the age of 25, or for 99 years in the case of Looked After Children.) The original paper copies will be destroyed at the end of the course.

How people can access their personal information.

If you wish to access the personal information that we hold you should contact Thurston OEC via email or phone 015394 41218.

National CSE Awareness Day 2018

National CSE Awareness Day on the 18 March 2018,

will see the world unite to highlight the issues surrounding CSE.

Encouraging everyone to


and adopt a zero tolerance to adults developing inappropriate relationships

with children or children developing inappropriate relationships with other children.


Stop CSE awareness day & LSCB 2018


Take the opportunity to help raise awareness of Child Sexual Exploitation by:

  • Writing a personal pledge on your hands to show support for our Helping Hands campaign.
  • Post your photo on social media with the hashtag #HelpingHands and #CSEDay18
  • to help us raise awareness of CSE
  • Visit for more information

Best Start in Life Campaign

We’re working to give the children of South Tyneside the best start in life.

We want South Tyneside’s children and families to have the best start in life and aspire to a bright and prosperous future. To ensure everyone reaches their full potential, we will work together to provide the best possible learning and recreation opportunities, with targeted protection, care and support for those in greatest need.

We are dedicated to helping members of the public, staff, members and partners understand our vision and how we deliver outcomes for children within one overarching strategy.

By promoting our wide range of services for children and families to the public, including how they can access them easily and quickly, we are supporting families to engage and support themselves.

For more information go to